Refund policy

All Sales are Final

No Return & No Refund Policy

Last updated: 01/27/2026

Thank you for shopping with Heritage West Collectibles.  Please read this policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed.

We strongly encourage customers to ask all questions prior to purchasing to ensure the product meets their expectations.

By completing a purchase on our website, you acknowledge and agree to this policy.

Order Cancellations

Orders cannot be canceled or modified once they have been submitted and processed.

Please review your order details carefully before completing checkout.

Damaged or Incorrect Items

Please do not decline shipping insurance through Route, we are not responsible for any lost, damaged or stolen items.  

Shipping Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

Contact Us

If you have questions about this policy or about a product before purchasing, please contact Heritage West Collectibles at the email below::

Email: patricia@heritagewestcollectibles.com